Assessor Resource

PSPWPI602B
Investigate complex issues

Assessment tool

Version 1.0
Issue Date: May 2024


Not applicable.

This unit covers the competency to research, plan and conduct investigations of occupational health and safety and/or workers compensation and/or injury management and/or workplace relations matters which may be complex and/or have potential to attract a high level of community interest. It includes researching the scope of the investigation, determining investigation issues, planning and conducting the investigation, analysing information gathered during the investigation and compiling a report.

In practice, investigating complex issues may overlap with other generalist or specialist public sector work activities such as acting ethically, complying with legislation, applying government systems, managing resources, managing risk.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC601B Maintain and enhance confidence in public service

PSPGOV601B Apply government systems

PSPMNGT602B Manage resources

PSPMNGT605B Manage diversity

PSPMNGT608B Manage risk

PSPMNGT611A Manage evaluations

PSPWPI601B Improve compliance through industry partnerships

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

investigation of complex issues in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to the investigation of complex issues in workplace legislative compliance

case studies and workplace scenarios to capture the range of situations likely to be encountered when investigating complex issues

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when investigating complex issues, including coping with difficulties, irregularities and breakdowns in routine

investigation of complex issues in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

conducting investigations relating to legislative compliance

acting ethically and professionally

comprehending complex written information

writing reports and recommendations requiring precision of expression

planning

providing justification for scope and congruency decisions, and estimating impact on similar industries

using communication and conflict/dispute resolution

applying time management, planning, process mapping and decision making

adapting to changing circumstances and making decisions

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

principal legislation such as occupational health and safety, workers compensation, injury management and workplace relations

performance standard in the legislation

impact of hazards/issues on persons

industry practices where applicable such as awards and enterprise agreements

organisational policies and procedures related to compliance activities

principles of risk management including hierarchy of controls

technical features associated with hazards and potential risks as these relate to jurisdictional issues

investigation methodology and techniques

investigation management tools

basic understanding of the Australian legal system

aspects of civil, criminal, administrative law and jurisdictions

organisational policy and procedures

powers and restrictions to investigate

rules of evidence, types of evidence

reporting procedures which provide a written and/or electronic audit trail

confidentiality and privacy issues

procedures relating to lines of reporting

storage of evidence

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Complexity may include:

technical, legal, social

administrative

size - where the number of offences may be a factor in managing the investigation

involvement of other jurisdictions or other systems

level of public or political interest

international legislation

number of parties involved

Barriers may be:

political and community - stakeholder sensitivity

resources

geographical location

economic implication

cultural

language

availability of research data

availability of technical design information relevant to the investigation

External interests may be:

media

political

union

community

international/national industry

enterprise

academic

government organisations

Stakeholders may include:

community

the organisation's board

advisory council

Coroner

government organisations

managers

family members

politicians

peers

union

Commissioner

employers

designers

manufacturers

suppliers

importers

installers

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research on industry/enterprise or issue to determine degree of complexity is conducted initially and throughout the investigation. 
Inter-organisation relationships are identified to determine jurisdiction. 
The scope of the investigation is determined in accordance with research data, and planning and implementation of the investigation are congruent with this scope. 
Major investigation issues and stakeholders are identified. 
Barriers to investigation are identified and solutions are implemented. 
Potential for external interest or involvement is determined and dealt with in accordance with organisational policy and procedures. 
Steps required to conduct the investigation are determined. 
Resources required to conduct the investigation are identified and obtained. 
The investigation timeframe is established in accordance with the organisation's guidelines. 
Investigation is conducted in accordance with the organisation's policy and procedures. 
Information is analysed to identify relevant issues, inter-relationships, trends and potential impact on stakeholders and on similar industries. 
Findings of the analysis are determined and documented in accordance with the organisation's policy and procedures. 
Results of analysis of information are reported according to the organisation's policy and procedures. 
The findings from analysing information are used to provide advice or develop policies or solutions which meet client needs or organisation requirements. 

Forms

Assessment Cover Sheet

PSPWPI602B - Investigate complex issues
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

PSPWPI602B - Investigate complex issues

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: